VpnHood! CONNECT — Terms of Use

Effective: 2026-08-31.

These Terms of Use (“Terms”) are an agreement between you and OmegaHood LLC (“we”, “us”, or “our”) for the official VpnHood! CONNECT application and the VPN service it accesses (together, the “Service”). By downloading, purchasing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy explains how the Service handles data. A store or platform through which you obtain the App or a subscription may also impose terms that apply to your download, purchase, and use. Its rules control if they conflict with these Terms on billing, cancellation, or refunds that it handles.

If you obtained the App through Apple’s App Store, Apple’s Standard EULA governs your licence to the App itself instead of the “Licence and ownership” section below, and controls over these Terms wherever the two conflict. The rest of these Terms — including the Service, acceptable use, plans and payment, accounts, disclaimers, liability limits, and governing law — still governs your use of the Service, and our Privacy Policy still applies.

You must be at least 18 years old, or the age of legal majority where you live, to use the Service.

The Service

VpnHood! CONNECT routes selected internet traffic from your device through VPN servers we operate. Available features, free or paid access, server locations, and limits may differ by device, distribution channel, plan, and country.

We may add, change, or remove servers, locations, protocols, and features, and may interrupt the Service for maintenance, security, legal, or operational reasons. We do not promise a particular speed, location, IP address, protocol, uptime, or continuous availability. We will not materially reduce a paid plan during its current paid period without a legitimate security, legal, or operational reason.

Licence and ownership

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use an official build of the App on devices you own or control, for personal or internal business use and in accordance with your plan and the rules of the platform from which you obtained it.

The VpnHood engine is open-source software licensed under the GNU Lesser General Public License v2.1. That licence, and the licences identified for other open-source components, govern those components and are not restricted by these Terms. These Terms govern our official builds, Service, names, logos, and other material not covered by an open-source licence.

You may not, except where an open-source licence or applicable law permits it:

• copy, sell, sublicense, redistribute, or commercially exploit an official build;
• resell or provide the Service to others as your own VPN service;
• remove or alter proprietary notices from an official build;
• use our name or branding in a way that suggests an unofficial build or service is ours; or
• interfere with or bypass subscription, quota, device, security, or access controls.

You may modify, recompile, white-label, and redistribute a source-built version under a different brand, including commercially, as permitted by and subject to the applicable open-source licences. Those licences do not grant rights to our trademarks or branding: without our written permission, you may not present that version as our official product or imply that we sponsor or endorse it. These Terms still apply to any service we operate that you access through it.

Acceptable use

You are responsible for your use of the Service and the traffic you send. You must comply with applicable law and with the terms of your device platform and network provider. You must not use the Service to:

• break the law or help another person break the law;
• distribute malware, spam, or unsolicited bulk communications;
• attack, scan, disrupt, overload, or gain unauthorised access to a device, network, account, or service;
• infringe intellectual-property, privacy, or other rights;
• harass, threaten, exploit, or harm another person; or
• interfere with the Service or another user’s use of it.

We may reasonably investigate apparent abuse and restrict or terminate access where we reasonably believe this section has been materially breached, where a service provider identifies an abusive session, or where action is necessary to protect users or systems or to comply with law. We use only the records described in the Privacy Policy for this purpose; we do not record the browsing destinations you visit. If you believe a restriction was a mistake, contact us.

Copyright complaints and repeat infringers

We respond to notices of claimed copyright infringement that concern our infrastructure. Because the Service is a conduit that does not host user content and does not record browsing destinations, our response is normally limited to matching a notice against the connection records described in the Privacy Policy and notifying, restricting, or terminating the access behind it. We terminate, in appropriate circumstances, users who are repeat infringers. Notices under the U.S. Digital Millennium Copyright Act or equivalent laws should be sent to the contact address at the end of these Terms.

VPN limitations

A VPN can protect traffic between your device and our VPN server, but it does not make you anonymous or make every connection secure. Websites and services may still identify you through accounts, cookies, device information, or other means. The Service cannot protect traffic you exclude from the VPN, traffic outside the VPN tunnel, a compromised device, or information you choose to share. You are responsible for deciding whether the Service is suitable and lawful for your needs and location.

Plans, subscriptions, and payment

The price, currency, billing period, included features, and whether a plan renews automatically are shown before you confirm a purchase. Taxes may be added where required. You authorise the seller or its payment processor to charge the payment method associated with your purchase.

• App-store subscriptions. Apple or Google charges your store account when you confirm the purchase. An auto-renewable subscription renews for the period and price shown by the store unless you cancel through that store. To avoid the next charge, cancel before the store’s stated deadline. Cancelling stops future renewals and does not normally end the access already paid for.
• Website purchases. We or our payment processor handles website billing under the terms shown at checkout. If the checkout identifies a plan as recurring, it renews for the disclosed period until you cancel it through your account or support. Cancellation stops future billing and access continues through the period already paid for.
• Refunds. For an app-store purchase, request a refund from the store; the store decides and processes it under its rules. For a website purchase advertised with our 30-day money-back guarantee, you may request a refund under that guarantee within 30 days of purchase. A refund may revoke the corresponding subscription or premium code. These rules do not limit any refund or cancellation right that applicable law gives you.
• Price changes. A new price applies to a future purchase or renewal, not a completed purchase. For an existing auto-renewable subscription, the seller will provide any notice or request any consent required by its rules or applicable law. You may cancel before the new price takes effect.

A premium code is a bearer credential with the duration, expiry, and device limit attached to it. Keep it secure: anyone who has a copy may be able to use its available device slots. A code does not itself create recurring billing; when it is linked to a renewing subscription, its validity may be extended as that subscription renews.

Deleting the App or your VpnHood account does not cancel an Apple or Google subscription. Cancel it in the store where you purchased it. Deleting your VpnHood account cancels recurring website billing at the end of the paid period, as described in the Privacy Policy.

Accounts

Where sign-in is offered, you are responsible for keeping your credentials secure and for activity under your account. Give us accurate information and promptly update it when needed. Tell us if you believe your account has been compromised. You may delete your account in the App or through our account-deletion page. Account deletion is permanent and has the consequences described in the Privacy Policy, including for premium access and codes linked to the account.

No warranty

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” with all faults and without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, quiet enjoyment, accuracy, and non-infringement. We do not warrant that the Service will be available, uninterrupted, error-free, secure, lawful in your location, or suitable for a particular purpose, or that any site or service will be reachable.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

Limitation of liability

To the maximum extent permitted by law, we and our affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, data, or goodwill, arising from or related to the Service.

To the maximum extent permitted by law, our total liability for all claims relating to the Service will not exceed the amount you paid for the Service during the 12 months before the event giving rise to the claim.

These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited. Some jurisdictions do not allow certain exclusions or limits, so some of this section may not apply to you.

Suspension, termination, and changes

You may stop using the Service at any time. Uninstalling the App or ending these Terms does not by itself cancel a subscription. We may suspend or terminate access if you materially breach these Terms, if reasonably necessary to prevent harm or abuse, if required by law, or if we discontinue the Service. If we discontinue a paid Service before the end of a paid period for reasons unrelated to your conduct, we will provide any refund required by law or the seller’s rules. Provisions that by their nature should survive will do so, including ownership, payment obligations already incurred, disclaimers, liability limits, and governing law.

We may update these Terms when the Service, law, or our business changes. We will post the updated Terms and change the Effective date. Where required by law, we will give additional notice before a material change takes effect. Changes apply prospectively. If you do not agree to an update, you must stop using the Service and cancel any renewing subscription.

Export and sanctions compliance

You represent that you are not located in a country or region subject to a comprehensive U.S. Government embargo or designated by the U.S. Government as supporting terrorism, and that you are not on a U.S. Government list of prohibited or restricted parties. You must not export, re-export, or use the Service in violation of U.S. export-control or sanctions laws or the applicable laws of the place where you obtained or use it, including for any prohibited end use.

Governing law and general terms

These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Subject to any consumer right to bring a claim elsewhere, the state and federal courts in Los Angeles County, California will have exclusive jurisdiction over disputes arising from these Terms or the Service. If you are a consumer in a jurisdiction whose mandatory laws give you additional rights or require a different law or forum, those mandatory rules remain unaffected.

If any provision is unenforceable, it will be enforced to the greatest extent permitted and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. These Terms and the documents they expressly incorporate are the entire agreement about the Service, except for any terms that cannot be superseded under applicable law or an open-source licence.

Contact

Questions, notices, complaints, and legal claims concerning these Terms should be directed to:

• Mailing address: 8605 Santa Monica Blvd #281050, West Hollywood, CA 90069, USA
• Email: legal@vpnhood.com