VpnHood Access Server Privacy Policy

PLEASE NOTE: This privacy policy applies just to “VpnHood Access Server” To see the privacy policy of the  “VpnHood Client” & “VpnHood Server” app, visit the following page: https://www.vpnhood.com/privacy-policy

This page informs website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our service, the VpnHood website, and VpnHood Access Server. 

If you choose to use our service, you agree to the collection and use of information to this policy. The Personal Information that we collect is used for providing and improving the service and preventing unlawful activities. We will not use or share your information with anyone except as described in this Privacy Policy.


VPNHOOD, WE, US: VpnHood Team

CLIENT: Your clients who connect and use your VPN service

VPNHOOD SERVER: Your VPN server that your clients connect to it

HOSTING: Any hosting company that hosts your VpnHood Server

VPNHOOD ACCESS SERVER: The server that manages your VpnHood Servers

YOU: You, who created a VpnHood Access Server account

YOUR PRIVACY POLICY: The privacy policy that your clients should accept to use your VPN service

Sign up to VpnHood Access Server

Email address. We store your email address and public profile as part of your registration. It is necessary for creating a VpnHood Access Server account.

VpnHood Server IP

The VpnHood Server IPs, versions, and countries are collected and saved in the VpnHood Access Server database. The VpnHood Server IP may identify the hosting provider and the country where the VpnHood Server has been set up, but this doesn’t provide information about who’s running the server or accessing it.

Client IP Address

You can configure your VpnHood Server to send your client IP address to the Access Server or not. If you decide to send it, VpnHood Access Server can perform some operations to fight against DDoS attacks, scanning, and similar hacking attempts. We do not save or log your client IP addresses in the VpnHood Access Server database by default unless you explicitly enable it. If you allow keeping your user’s IP address, you are responsible for your client’s privacy policy.

Server SSH Credential

We do not save your VpnHood Server credential unless you explicitly ask us to keep it for future use. 

Our VpnHood Servers

You can order a VpnHood Server from us so we manage your servers. You can configure how to log your client activity, and you are responsible for your client’s privacy policy.

Client Activity

We try to keep you and your client’s privacy as much as possible. You can also have some control over your client’s privacy. Depending on the hosting your choose, you may need to track your client’s activity to resolve notice(s) of copyright infringement under the Digital Millennium Copyright Act (DMCA).

We have tried our best to let you minimize your client’s tracking and offer various options. You may not like it, but unfortunately, depending on the law of the country of your VpnHood Server hosting, it may be mandatory to save some tracks to resolve infringement notices.

The access server cannot track your user’s activities, but VpnHood Servers can do it the same as any other VPN service. VpnHood Servers delete their log files after 30 days by default, but you can change it on your VpnHood Server.

You can choose one of the following options for your clients’ Activities’, and you are responsible for your client's privacy policy.

* No tracking

You can configure your server not to track anything about user activities and disable or redact all users’ IP activity.

* Local Port Tracking

You can configure your VpnHood Server just to track the local port opened by your client. In that case, you can trace the user with a device ID or user account for Notices of Claimed Infringement, but the VpnHood Servers do not store any information about client IPs. 

* Destination IP Tracking

You can configure your VpnHood Server to log destination endpoints (IP+Port) associated with the client Id.

* Full IP tracking

You can configure your VpnHood Server to log destination endpoints (IP+Port) plus your client endpoints associated with the client Id.

Your Data

We do not sell or share any data of you and your clients with any third party.

Forget me

You can request to delete all your account and data Access Server database. Still, it is almost impossible to erase your data from our old backups created by database cloud services such as Azure database.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or complaints about our privacy policy, you can contact us.